Vanessa
Deliyanni

Work

About

CV

Vanessa
Deliyanni
Vanessa
Deliyanni

Work

About

CV

Vanessa Deliyanni

· Senior Product designer

I design complex systems people can understand and trust.

I work across complex services and operational products, using evidence and systems thinking to shape the right problem and carry design decisions into delivery.

Vanessa Deliyanni

· Senior Product designer

I design complex systems people can understand and trust.

I work across complex services and operational products, using evidence and systems thinking to shape the right problem and carry design decisions into delivery.

Focus areas:

Product design · Interaction design · Accessibility · Research synthesis · Operational systems · Stakeholder collaboration

Case studies

Parking fine journey redesign

One user journey across three systems.

I improved the live parking-fine journey while redesigning and prototyping one consistent experience across the organisation's website and two supplier systems.

I improved the live parking-fine journey while redesigning and prototyping one consistent experience across the organisation's website and two supplier systems.

I improved the live parking-fine journey while redesigning and prototyping one consistent experience across the organisation's website and two supplier systems.

Sole product design · Lived improvements and end-to-end prototype

View case study

View selected work

View selected work

View case study

View selected work

View selected work

STAFF SAFETY SYSTEM

Safety information that changed with responsibility

I designed a connected CRM and case-management experience across roles, carrying it through testing, build and launch.

I designed a connected CRM and case-management experience across roles, carrying it through testing, build and launch.

I designed a connected CRM and case-management experience across roles, carrying it through testing, build and launch.

Sole Product Designer · Shipped

View case study

View selected work

View selected work

View case study

View selected work

View selected work

PAYMENT PLATFORM EVALUATION

Procured on assurances. Launched on evidence.

I led an accessibility and usability evaluation for a platform replacing more than 100 payment journeys, turning failures into fixes, retests and launch decisions.

I led an accessibility and usability evaluation for a platform replacing more than 100 payment journeys, turning failures into fixes, retests and launch decisions.

I led an accessibility and usability evaluation for a platform replacing more than 100 payment journeys, turning failures into fixes, retests and launch decisions.

Sole Product Designer · Launched with verified fixes and documented risks

View case study

View selected work

View selected work

Go-live blocker

Prevents task completion or creates legal, regulatory, or financial risk.

High

Major usability or accessibility barrier affecting success or user confidence.

Medium

Confusion or friction that could cause errors or abandonment.

Low

Minor issue with limited impact on completion.

View case study

View selected work

View selected work

AI-assisted prototyping

Building a fair comparison for AI chat

I used Lovable to build a controlled comparison between direct self-service and scripted chat for the same task, rules and outcome.

I used Lovable to build a controlled comparison between direct self-service and scripted chat for the same task, rules and outcome.

I used Lovable to build a controlled comparison between direct self-service and scripted chat for the same task, rules and outcome.

Sole Product Designer · Working Lovable prototypes

View case study

View selected work

View selected work

View case study

View selected work

View selected work

A little about me

I'm drawn to problems that are messy, important and often easier to avoid than untangle.

More about me

View selected work

More about me

View selected work

More about me

View selected work